Frequently asked questions
from Arrival to WiFi

Information on arrival and departure can be found in the booking conditions.

Unfortunately, our campsite is not barrier-free. Our reception is located on the first floor and can only be reached via a spiral staircase. Furthermore, due to the location in a flood area, some of our sanitary buildings can only be reached via small steps. Although our new B2 and B3 sanitary facilities can be reached at ground level, they are not 100% barrier-free. If you have any further questions, please do not hesitate to contact us personally.

Barbecue and camping belong together! Please make sure that you bring an electric-, lotus- or gas-grill with you to enjoy barbecue. Barbecues with charcoal or open fire are not allowed.

You want to rent a bicycle and get it delivered right to your pitch? Having problems with your own bicycle.
Simply get in direct contact with our partner Bikeomania. They will help you out all around bicycles.

Phone: +49 6261 916 69 33

Booking information can be found in the booking conditions.
Please be aware that we cannot accept bookings via telephone.

Information on cancellations can be found in the booking conditions.

Right behind building B2 you will find our "Camping Butler". The device automatically empties and cleans the chemical toilet cassette (€ coins accepted). Alternatively you will find a manual emptying facility in sanitary B1.

Each hook-up is easily accessible. Most pitch prices include 5 kWh per night. Additional consumption will be charged separately. Please document your meter reading on arrival and departure with a photo and show it to us at departure. We randomly check the electricity consumption on departure.

We use CEE-connections (European blue, three-pin plug). Please connect your cable only to the connector labeled with your pitch number.

Adapters and extension cables are available at the reception for a deposit and fee.

Of course! You're welcome to use our 11-kW-charger right in front of the campground. Simply ask at the reception.

Charging of electric vehicles on your pitch is absolutely not allowed (and far more expensive). 

Under the menu item Activities you will find a large selection of possibilities. Our friendly staff at the reception will be happy to advise you on cycling and hiking trails, museums, thermal baths, leisure parks and much more in the region.

Up for a big fish? You'll find them here!

Fishing is only possible on your own pitch (106-112) or in front of the pitches 1-56 und 68-98. Please don't pre-feed along the river bank, that does attract unwanted vermin.

To fish in Germany there's a temporary license required you may obtain at the local authorities. Bring your fishing licence with you in order to obtain the local license. Further more you will need to purchase a daily fishing card either here Angel und Outdoor Shop in Diedesheim or here SAM Angelsport in Zwingenberg.

Camping guests can order gas bottles (German 11kg grey steel or aluminum, as well as 5kg gray steel) by phone under +49 62623 669. During reception opening hours we will deliver them to your pitch within less than an hour. For legal reasons we cannot connect the gas bottle to your camper.

You can find gas cartridges in various formats in our shop.

As a family friendly campground, we focus on families with children and therefore do not accept any bookings of clubs or youth groups.

Accordingly, group tents, team tents and sleeping pavilions are not permitted.

If travelling with several families there's only one unit per pitch permitted.

In order to be able to offer you a beautifully maintained campsite at all times, site maintenance on our campsite takes place daily between 10 a.m. and 1 p.m. and 3 p.m. and 6 p.m.

We attach great importance to carrying out the work as quietly as possible using electrical devices so as not to disturb the peace and relaxation of our guests. Our employees are trained to use equipment with the lowest possible noise levels and try to carry out all work as quietly as possible.

Thanks for your understanding.

Medical supply:

  • Medical on-call service: 116 117
  • Emergency call: 112

 

Pharmacies:

With our unique online order service clickabread.com you can order baked goods for the next day until 6:00 pm and get them delivered to your pitch before 9 am (only parceled pitches). Campers on our camping grasslands, please pick up your bread at the reception.

Pets are very welcome! In order to enable a smooth living together between humans and animals, we only allow a maximum of two dogs per pitch. Furthermore we'd like you to pay attention to the following:

  • Dogs are leashed anywhere on the campground including your own pitch.
  • Leashing your dog is best done on the beautiful meadows outside the campsite.
  • Please clean up after "accidents" on the campground.
  • Dog meadows are to be found outside the campground - please also clean up after your dog when using the meadows. There are free poop bags at the entrance and public waste bins right next to the meadows.
  • Pitches 1-44 and the "Libelle" area are dog free areas, dogs are not allowed to enter at all.
  • Dogs must not enter the reception, the sanitary buildings or the pool.

Unfortunately, the (inadequate) disposal of the remains has become more and more of a problem in recent years. We urgently ask you to keep the region clean so that camping with dogs will still be possible with us in the future.

Simply check out available pitch categories for your holidays online. Just use our availability tool.

Please note that you cannot query individual pitch numbers. When you book, we will allocate a place within the desired category.

The train station in Binau-Siedlung provides a direct connection to Heidelberg and Mosbach. The train station is approximately 2,3 km away.

At the bus stop "Sonneneck" just in front of the restaurant Sonneneck you can catch a bus to Mosbach. There's a time table available at the reception.

Here you will find our Campingshop with a selection of beverages, food and camping equipment.

Further shops (Lidl, Penny, Rewe) can be found in Diedesheim, 4-5 km away and close to that in Obrigheim. In Mosbach, just 7 km away, you will find a variety of shops such as butchers, bakers and weekly markets.

As a visitor to the campsite, please register at the reception and tell us your license plate number.

There is a visitor fee of € 5,- for adults and € 2.50 for children under the age of 12 applicable.

Included in the visitor fee:

  • usage of the sanitary facilities, the pool and playground
  • parking outside the campsite
  • 100% feel-good atmosphere

You will find two washing machines and two tumble dryers in the building B3. Both do operate on euro coins.

Waste disposal and separation is the responsibility of adults. In oder to protect the environment, we separate recyclable materials in different containers. The location of our recycling spot can be found on the campground map.

YELLOW = plastic and metal
BLUE = paper and cardboard, please fold small
GREEN / ORANGE = glass, all colors
GREY = household waste and food leftovers

Please do not place any rubbish in front of the containers, not even if the item still appears to be usable or carries a deposit. For the disposal of special waste such as bulky waste, electrical appliances or (camping)furniture, please contact the reception. We are happy to give you contact details of professional disposal options nearby.

Waste water (grey water) from caravans can be disposed of in the sanitary building B1 in the chemical toilet and in the grey water drain behind the sanitary building B2 (next to the Camping Butler).

Waste water (grey water) from mobile homes can be discharged in front of the campsite using our drain station.

Are you planning your next trip, are you looking for a supermarket or the nearest gas station? No problem, just user our free WiFi access. You will receive your access credentials with your registration documents (back of the campground map) in advance by e-mail.

All German mobile network providers are available at LTE speed, some even with 5G.

Please note, that we provide the WiFi-access free of charge. Therefore we cannot guarantee availability and do not offer any technical assistance with device-specific connection problems. 

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