Frequently asked questions
from arrival to WiFi

Information on arrival and departure can be found in the booking conditions.

Unfortunately, our campsite is not barrier-free. Our reception is on the first floor and can only be reached via a spiral staircase. Furthermore, due to the location in the flood area, some of our sanitary buildings can only be reached via steps. Although our new B3 sanitary facility can be reached at ground level, it is not 100% barrier-free. If you have any further questions, please do not hesitate to contact us personally.

Barbecue and camping belong together! Please make sure that you bring an electric-, lotus- or gas-grill with you to enjoy barbecue. Because of the firerisk we cannot allow barbecues with charcoal or open fire.

You want to rent a bicycle and get it delivered right to your pitch or you just have a problem with your own bicycle.
Get directly in contact with our partner Bikeomania.

Cel.: 06261 916 69 33

Booking information can be found in the booking conditions.
Please be aware that we cannot accept bookings via telephone.

Information on cancellations can be found in the booking conditions.

Behind building B2 you will find our "Camping-Butler". The device automatically empties and cleans the cassette of your chemical toilet for a fee. Alternatively you will find a manual emptying facility in building B1.

Each power connection is easily accessible and secured with 16 amps. Most pitch prices include 5 kWh per night. Additional consumption will be charged separately. Please document your meter reading on arrival and departure with a photo and show it to us at departure or send it to us via email. We randomly check the electricity consumption when you leave (especially for guests with air conditioning, electric cars and during the heating phase in spring and autumn).

Each power connection is easily accessible and fused with 16 amps. We use CEE-connections (blue, three-pin plug). Please connect your cable only to the connector assigned to your pitch. The labels on the elextricity boxes and sockets shall guide you.

Adapters and extension cables are available at the reception for a deposit and fee.

Of course! You're welcome to use one of our 22-kW-chargers right in front of the campground. Simply use any RFID debit card to pay.

Would you like to charge for more than 2 hours? Simply charge between 8:30 pm and 8:30 am. Over night there are no blocking fees applicable.

Charging of electric vehicles on your pitch is absolutely not allowed (and far more expensive). 

Under the menu item "Activities" you will already find a large selection of possibilities. Our friendly staff at the reception will be happy to advise you on cycling and hiking trails, museums, thermal baths, leisure parks and much more in the region.

Camping guests can order gas bottles (German 11kg steel grey and aluminum, as well as 5kg steel grey) by phone under +49 62623 669. During reception opening hours we will deliver them to your site within less than an hour.

You can find gas cartridges in various formats in our campingshop.

As a family friendly campground, we focus on families with children and therefore do not accept any bookings of clubs or youth groups.

Accordingly, group tents, team tents and sleeping pavilions are not permitted.

Medical supply:

  • Medical on-call service: 116 117
  • Emergency call: 112



With our unique online order service you can order baked goods for the next day until 6:00 pm and get them delivered to your pitch as of 8:15 am (only parceled pitches).

Pets are very welcome! In order to enable a smooth interaction between humans and animals, we ask you to make sure at any time that your dog:

  • is leashed anywhere on the campground.
  • never goes for business (not even marking) on the campground. Herefore you can use the beautiful meadows outside the campsite. 
  • stays only within areas permitted for dogs.
  • the left-overs are removed, also outside the premises.

At the pedestrian gate you will find free doggy bags and there are public waste disposals close to the meadows outside the campground.

Simply check out available pitch categories for your holidays online. Just use our availability tool.

Please note that you cannot query individual pitch numbers. When you book, we will allocate a place within the desired category.

The train station in Binau-Siedlung provides a direct connection to Heidelberg and Mosbach. The train station is approximately 2,3 km away.

At the bus stop "Sonneneck" just in front of the restaurant Sonneneck you can catch a bus to Mosbach. There's a time table available at the reception.

Here you will find our Campingshop with a selection of beverages, food and camping equipment.

Further shops (Lidl, Penny, Rewe) can be found in Diedesheim, 4-5 km away and close to that in Obrigheim. In Mosbach, just 7 km away, you will find a variety of shops such as butchers, bakers and weekly markets.

You will find a washing machine and a tumble dryer in the building B3. Both will operate with conventional euro coins.

Waste disposal and separation is the responsibility of adults. In oder to protect the environment, we separate recyclable materials in different containers. The location of our recycling island can be found on the campground map.

YELLOW = plastic and metal
BLUE = paper and cardboard, please fold small
GREEN / ORANGE = glass, all colors
GREY = household waste and food leftovers

Please do not place any rubbish in front of the containers, not even if the item still appears to be usable or carries a deposit. For the disposal of special waste such as bulky waste, electrical appliances or (camping)furniture, please contact the reception. We are happy to give you the contact details of professional disposal options nearby.

Waste water (grey water) from caravans can be emptied in the sanitary building B1 in the chemical toilet and behind the sanitary building B2 (next to the Camping-Butler) in the grey water sink.

Waste water (grey water) from mobile homes can be discharged in front of the campsite with our service station for mobile homes.

Are you planning your next trip, are you looking for a supermarket or the nearest gas station? No problem, just user our free WiFi access. You will receive your access credentials with your registration documents (back of the campground map) in advance by e-mail.

All German mobile network providers are available at LTE speed, some even with 5G.

Please note, that we provide the WiFi-access free of charge. Therefore we cannot guarantee availability and do not offer any technical assistance with device-specific connection problems. 

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